CWPS Cloud Assist 365 CollabPlus

Your Foundation to Leverage the Office 365 Cloud Productivity

A CWPS bundled service offering for Microsoft Office 365 Enterprise and Business Premium users that serves as the foundation for you introduction to the Microsoft Cloud. It includes 24/7 Service Desk support for Exchange Online, SharePoint Online, OneDrive, Groups, Teams, Office and your own personalized, custom training portal - CWPS Cloud Assist Academy.

CollabPlus Features

Your Foundation to Leverage the Office 365 Cloud Productivity

Collaboration

Support including adds, moves and changes for collaboration applications to include SharePoint Online, OneDrive, Teams, Groups, and Yammer.

Exchange Online

Support including adds, moves and changes for the Exchange Online application.

Office

Support  for Office applications including Word, Excel, PowerPoint, and OneNote on nay customer device.

Multi-Factor Authentication

Support including adds, moves and changes for Office 365 Multi-factor Authentication services.  .

Why choose CWPS as your Cloud Collaboration Provider?

CWPS Cloud Solution Provider Program

Authorized by Microsoft Office to provide customizable offerings with management and support

CWPS Cloud Assist 365 24/7 Service Desk

First point of contact (FPOC) to handle incidents, problems, adds, moves & changes and questions concerning your Microsoft Office 365 and Microsoft Azure environments.

Microsoft Advanced Support Escalation

An Escalation service that provides service from critical cloud incidents to service tickets.

Exchange Online Support

The CWPS Service Desk will perform adds, deletes, and role changes for the client’s user base for the Exchange Online application.

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Cloud Assist Academy

A cloud-based training platform that accelerates learning and improves mployee proficiency on Microsoft Office 365 applications.

Increase your team's knowledge with the tools they use every day. With Cloud Assist Academy, end users will gain extensive insight of Office 365 applications, develop skills to elevate their work and provide management level insight for future training.

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Benefits:

  • Productivity: Improve productivity and collaboration with the familiar Office applications you use every day.
  • Anywhere, Anytime, Any Device: Access for mobile users without compromising security or privacy requirements.
  • Advanced Security: Keep sensitive business data safe by customizing security and privacy controls in the trusted Microsoft cloud.