I just wanted to pass on my personal appreciation for the great work that one of your engineers, Ahad Qamar, has done for me in solving some difficult issues a number of times and getting me back on the Spectrum system. His personal attention and customer service was totally outstanding and I just wanted to share my thanks and appreciation to you - and let him know, since it is certainly a reflection of him and the entire CWPS team. -- Walter Kulbacki, The SPECTRUM Group
I wanted to take a second to thank CWPS and in particular, John Firth and Jeremy Selby for the phenominal job the team did on our Mimecast Email encryption project. John in particular made sure all facets of the project were planned and executed flawlessly ensuring a seamless deployment. From start to completion, it was a perfectly executed project. -- John Moore, TJ Rock Enterprises
I wanted to let you know how incredibly grateful we are to Ray Qasimyar. Our Exchange server was corrupted yesterday, which normally would be a HUGE problem for the Navy League, but luckily Ray was the engineer assigned to our issue. He provided us with a workaround, called every couple of hours with an update, kept us well-informed and gave reasonable expectations for when we'd be back online, and worked tirelessly to fix this for us. We couldn't be more grateful. The whole office wants to send him a fruit basket or something, we're just all so grateful and amazed by his hard work and dedication on this. He really went above and beyond to fix this and make sure we knew what was going on. He made us feel valued as a client, and showed that he understands our needs as a nonprofit to communicate effectively. I can't be more effusive about how incredible he was and how much we appreciate him. -- Sara Fuentes, Navy League
I'd like to compliment one of your employees, Logan Brown, for the excellent service he provided me last week and yesterday. Mr. Brown helped me to sort out my phone lines after I discovered that all incoming calls had terrible static. I have always been pleased with the service I recieve from your branch. However, Mr. Brown's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with CWPS for years to come. -- Keisha Franklin, The JBG Companies
I just wanted to give kudos to your wonderful tech team who provide such great service for front desk help. Having called a few times I am so impressed with your crew's capabilities, professionalism, and friendliness. They are the backbone of everything we do. Their support is so greatly appreciated. I just wanted to pass this note on to say because of your team, our team is able to focus on the mission and find employment for persons with disabilities. You and your team have my sincere gratitude and I hope one day to be able to give back as much as they have given me. What a great team you have!! -- Kurt Lux, SourceAmerica
I just wanted to tell you that I actually slept last night, I was not worrying at all. Stress level is way down! I want to thank everyone that helped get our servers back online! Steve worked on this tirelessly, HUGE THANK YOU TO STEVE! Frank walked in chaos yesterday and quickly jumped in to help me. Thanks Again! -- Marie Dawson, Mid-Atlantic Federal Credit Union
I just wanted to send you a quick note to let you know that I believe DMG switching to CWPS was the absolute best decision that has been made in a very long time. I knew that I really liked both you and Jason when I met you almost two years ago but once I started with Jeremy I really started to feel very confident that this was a great decision. Jeremy was very well organized and helped make the process seem less intense, even though I knew it was going to be a rough and very long road to the finish line. I know we are not completely done but I thought it was extremely important for you to know what a great implementation staff you have and how very much I have enjoyed working with them. Thank you for all CWPS has done and will continue to do for DMG in the future as we look forward to a very long working relationship and feel we are in excellent hands, -- Rhonda Theoret, Drohan Management Group