Microsoft Office 365 Help Desk, Office 365 Service Desk, Custom Helpdesk - CWPS

Deliverables

Successful knowledge transfer of your organization's IT environment from Fitness Team to your dedicated CWPS Service Desk Team.
Proactive monitoring of core infrastructure and applications critical to performance and security using CWPS's Surveillant powered by LogicMonitor.
Proactive monitoring of servers, workstations, Windows events and applications using CWPS's Management System powered by Kaseya.
Autotask, a professional services automation tool, is used for incident and service request, project, SLA, asset and configuration item management.
Specially designed programs to support Amazon Web Services, Microsoft Azure, Microsoft Office 365, Cyber Solutions and more.